Difference between revisions of "Support Tab"

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==Setting Content==
 
==Setting Content==
  
[[File:SupportTab-Setting.png|Setting the content of the support tab]]
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[[File:SupportTab-Setting.png|Setting the content of the support tab|1000px]]

Revision as of 03:44, 12 May 2025

Overview

Starting with version 11.20.0 of the FMR, a new feature called the "Support Tab" has been introduced.

This graphical control appears on the right-hand side of most pages within the FMR. When clicked, it opens a pop-up modal designed to provide users with guidance on addressing any issues they may encounter. The content opf this modal can be set by the system administrators and it supports HTML. However it is restricted to a maximum of 4,000 characters.

Appearance

After content is added to the Support Tab, a new control will be displayed on the right-hand side of most screens. Clicking it opens a modal containing the predefined content. Users can dismiss the modal by clicking anywhere outside of the modal or by pressing the Escape key on their keyboard. The content remains the same across all pages, as the Support Tab feature does not allow for page-specific text variations.

The Support Tab control Sample contents of the Support Tab Modal

Setting Content

Setting the content of the support tab